Outsourced IT Department

Your Outsourced
IT Department

Without the Cost of a Full-Time IT Employee

Professional remote and on-site IT support for small businesses. Get enterprise-level IT expertise exactly when you need it, at a fraction of the cost of employing a dedicated IT professional.

System:Logic, Live Status
Network
Optimal
Endpoints
Secured
Servers
Healthy
Support
Active
// Service Architecture

Enterprise-grade IT services,
scaled for your business

From day-to-day helpdesk to cybersecurity, cloud management, website development and DNS hosting, everything a full IT department would handle, without the overhead.

STATUS: All Active
Core
🎧
L1 & L2 Helpdesk
Active
Password resets, software issues, email problems, hardware faults, peripheral support & general user queries.
Microsoft
🪟
Microsoft 365 / O365
Active
Full M365 administration: licensing, user management, policies, compliance, security defaults & tenant configuration.
Microsoft
✉️
Exchange (On-Prem / Hybrid / Cloud)
Active
Exchange Server on-premises, hybrid deployments, or full migration to Exchange Online. Mailbox management, routing & certificates.
Microsoft
🤝
Microsoft Teams
Active
Teams setup, governance, calling plans, direct routing, channel policies, guest access & Teams Phone configuration.
Microsoft
🗂️
SharePoint
Active
SharePoint Online sites, intranet design, document libraries, permissions, OneDrive integration & migration from file servers.
Microsoft
📊
Office Apps & Licensing
Active
Word, Excel, PowerPoint, Outlook, OneNote, installation, activation, troubleshooting & licence optimisation.
Identity
👤
Active Directory
Active
On-prem AD, Azure AD / Entra ID, group policies, OU structure, user provisioning, hybrid identity & SSO.
Infra
🗄️
File Servers
Active
Windows file server setup, DFS namespaces, NTFS permissions, quota management & migration to SharePoint/OneDrive.
Infra
🖥️
Server Build & Deployment
Active
Physical and virtual server builds, Windows Server deployment, roles & features, Hyper-V, and full documentation.
Cloud
☁️
Cloud Migration
Active
Full migration planning & execution, on-prem to Azure, M365, hybrid setups. Mailbox, file, and identity migrations.
Cloud
🔄
Hybrid Environments
Active
Design and management of hybrid cloud/on-prem environments, Azure AD Connect, hybrid Exchange, and co-management.
Network
📶
Networking
Active
LAN/WAN setup, managed switches, VLANs, WiFi deployment, VPN configuration & ongoing monitoring.
Security
🛡️
Cybersecurity
Active
Endpoint protection, MFA, Conditional Access, Defender for Business, patch management & security audits.
Physical
🔌
Structured Cabling
Active
Cat6/Cat6A cabling, patch panels, rack installation, cable management & network documentation.
Periph
🖨️
Printer & Device Support
Active
Printer setup, driver management, print server configuration, scanner integration & peripheral troubleshooting.
Backup
💾
Backup & Disaster Recovery
Active
Automated local & cloud backups, tested recovery plans, Azure Backup, Veeam & Microsoft 365 backup solutions.
Web
🌐
Website Design & Development
Active
Professional business websites, responsive design, fast loading, SEO-ready. From landing pages to full multi-page sites tailored to your brand.
Web
🖥️
Website Hosting & Management
Active
Reliable managed hosting with SSL, automatic updates, uptime monitoring, regular backups and performance optimisation. We handle it so you don't have to.
DNS
📡
DNS & Domain Management
Active
Full DNS management, domain registration, renewals, record configuration (A, MX, TXT, CNAME), email routing and DNS security (DNSSEC, SPF, DMARC).

A full IT department at a fraction of the cost

Instead of hiring a full-time IT employee, get access to an experienced IT professional whenever you need support.

YOUR TEAM SIZE10 employees
FULL-TIME HIRE
€3,500
/month (1 IT staff · incl. tax & benefits)
  • Salary + employer contributions
  • Social insurance
  • Holiday & sick pay
  • Training & equipment
  • Recruitment costs
SYSTEM:LOGIC
€400
/month (€40 per user)
  • No recruitment costs
  • No benefits overhead
  • Cancel any time
  • Team of experts
  • Scalable coverage
Estimated Monthly Savings
€3,100
Estimated Annual Savings
€37,200

Sound familiar?

Hover over any card to see how we fix it.

💸

"I can't justify a full-time IT salary."

A dedicated IT employee costs €35,000–€55,000 per year. For most small businesses, that's simply not an option.

Pay only for what you need.

Our monthly plans are a fraction of one employee's salary, and cover everything they would handle.

🔥

"Everything breaks at the worst time."

A laptop crash on deadline day. Email going down Monday morning. Tech problems cost you time and money.

We respond in under 15 minutes.

Remote support on call, we fix issues fast so you can get back to work without losing the day.

🔐

"I'm worried about getting hacked."

Small businesses are targeted more than ever. Without proper protection, one breach can shut you down.

Business-grade security, done for you.

We set up antivirus, firewalls, password management, and backups, and keep them updated automatically.

😤

"My team wastes hours on tech problems."

Every time someone can't connect to the printer or reset their password, it pulls focus from real work.

We handle the small stuff too.

Your team calls or messages us directly. We sort it, quickly, so they get on with their day.

🤷

"I don't know what tools to use."

Cloud storage, collaboration tools, email platforms, the options are overwhelming and the stakes feel high.

We recommend only what you actually need.

No upselling. We assess your workflow, point you to the right tools, and set them up for you.

🤝

"I've had bad experiences with IT companies."

Jargon-heavy invoices. Not showing up. Charging for things you didn't understand. It's all too common.

Plain English. Transparent pricing. Real people.

We explain everything clearly, charge what we quote, and you'll have a named contact, not a ticket number.

📉

"We lost data and had no backup."

A ransomware attack, accidental deletion, or hardware failure, and everything was gone. No recovery plan existed.

Automated backups with tested recovery.

We set up local and cloud backups that run automatically, and we test recovery so you know it works when it matters.

🌐

"Moving to the cloud feels overwhelming."

Everyone says you should migrate, but it's unclear what that means, what it costs, or whether it's right for your business.

We plan and handle the migration for you.

We assess your setup, recommend the right approach, on-prem, hybrid, or fully cloud, and manage the migration end to end.

🖥️

"I need a website but don't know where to start."

Choosing a developer, a hosting provider, a domain registrar, it's a lot to figure out when you just want something that works and looks professional.

We build it, host it and manage it for you.

One partner for your website, hosting, domain and DNS. We design, deploy and keep it running so you can focus on your business.

↑ Hover any card to see the solution

Up and running in 48 hours

No long onboarding. No complex contracts. Here's how it works.

1

Free discovery call

We learn about your business, team size, and current setup, and tell you exactly what you need (and what you don't).

2

Simple proposal

You get a clear quote with no jargon. One flat monthly fee. You decide if it's right, zero pressure.

3

Onboarding & setup

We remotely assess your setup, identify gaps, and get everything configured, usually within 48 hours.

4

Ongoing support

Your team has a direct line to us. We monitor, maintain, and improve your IT so you never have to think about it.

Simple pricing that fits your actual setup

Pay per user, add what you need. No hidden fees, no long-term contracts, cancel any time.

Solo / Freelancer
Starter
€40/mo
1 user · 1 device · remote only

One person, one device, no fuss. Everything you need to stay up and running.

  • Remote helpdesk Mon–Fri 9–18
  • Response within 15 minutes
  • 1 device covered
  • Microsoft 365 / Google Workspace
  • Email, security & cloud storage
  • No on-site visits
  • No server support
Growing Business
Professional
€40/user/mo
6–10 users · up to 15 devices · 2 on-site/mo

More users, more infrastructure. Multiple servers, extended hours and a dedicated manager included.

  • ✦ Everything in Business
  • Extended hours Mon–Sat 8–20
  • Dedicated account manager
  • Emergency out-of-hours support
  • Teams, SharePoint & firewall management
  • Advanced EDR & VPN management
  • 2 on-site visits per month
  • Up to 3 servers or NAS supported
  • €45/mo per server (monthly billing)
Enterprise
Custom
Tailored pricing
10+ users · fully managed

We become your dedicated IT department, unlimited devices, unlimited servers, one fixed monthly price.

  • ✦ Everything in Professional
  • Fully managed IT department
  • Custom SLA & response times
  • Multi-site support
  • Unlimited devices & servers
  • IT roadmap & strategic planning
  • 24/7 emergency option
  • Unlimited servers, included in price
  • No per-server charges
🗄️ Server & NAS pricing, built into your plan
📋
Business plan
Supports up to 1 server or NAS (Domain Controller, file server, NAS, etc.)
€50/mo per server · €45/mo on annual billing
📋
Professional plan
Supports up to 3 servers or NAS devices with full monitoring and management
€45/mo per server · €40/mo on annual billing
📋
Enterprise plan
Unlimited servers and NAS devices, all included in your custom fixed monthly price
Included, no per-server charges
Example: 4 users, 5 PCs, 5 printers, 1 server on Business = 4×€40 + €50 (server) = €210/month vs €3,500+/month for an in-house IT hire.
💬Not sure what you need? Book a free 20-minute call → We'll work out the exact cost for your setup with no obligation.

Tools for your business

Free IT tools built for business owners and IT teams. No account needed, no data stored, everything runs in your browser.

🔑
Password Generator
Check if your password is strong enough or generate a NIS2-compliant password instantly. Strength scoring follows NIST 800-63B and OWASP guidelines.
NIS2 Compliant NIST 800-63B Browser-only
🌐
DNS Lookup
Query live DNS records for any domain, A, AAAA, MX, TXT, CNAME, NS, SOA and more. Powered by Cloudflare DNS over HTTPS.
A / MX / TXT / CNAME Live Results Cloudflare DoH
🔒
SSL Certificate Checker
Check CAA records, DANE/TLSA pinning, DNS resolution and nameservers for any domain. Includes direct links to SSL Labs full certificate analysis.
CAA Records DANE / TLSA SSL Labs Link
📧
Email Security Checker
Check your domain's SPF, DMARC and DKIM records with plain-English analysis. Instantly see if your email domain can be spoofed.
SPF DMARC DKIM MX Records
🔌
Open Port Checker
Test whether common ports are open or closed on any host. Useful for diagnosing firewall rules, verifying service availability and troubleshooting connectivity.
Web / Mail / Remote Custom Ports Firewall Diagnostics
🛡️ All tools run entirely in your browser. No data is sent to our servers, no accounts required and nothing is stored or logged.

Products & Solutions

As an authorised reseller we supply, licence and implement enterprise-grade security and backup solutions for businesses of all sizes. Need advice on the right product? We'll help you choose and get it deployed.

WATCH GUARD
Official Reseller

WatchGuard delivers unified security solutions purpose-built for SMEs, from next-gen firewalls to identity protection, endpoint security and email filtering. All managed through a single cloud platform.

🔥
Firebox / Firewall
Next-generation firewalls with UTM, IPS, antivirus, application control, web filtering and VPN in one appliance. Available as physical, virtual or cloud.
NGFWUTMVPNWeb Filter
🛡️
EPDR / Endpoint Security
AI-powered endpoint detection and response (EDR) with 100% classification of all running processes. Stops zero-day threats and ransomware on desktops, laptops and servers.
EDRAI DetectionRansomwareZero-Day
🔐
AuthPoint, MFA
Cloud-based multi-factor authentication protecting remote access, cloud apps and on-prem systems. Easy mobile push approval, no tokens required.
MFACloudSSOZero Trust
✉️
Email Protection
Advanced email security that blocks phishing, malware, spam and Business Email Compromise (BEC) before it reaches your inbox.
Anti-PhishingBECSpam Filter
🔗
ThreatSync (XDR)
Extended detection and response, correlates signals from firewall, endpoint and identity to automatically respond to threats across your environment.
XDRCorrelationAuto-Response
🌐
WatchGuard Wi-Fi
Secure, cloud-managed wireless access points with built-in WIPS intrusion prevention. Managed from the same WatchGuard Cloud platform as your firewall.
Wi-Fi 6WIPSCloud Managed
PANDA SECURITY
Official Reseller · Enterprise & Consumer

Panda (a WatchGuard company) provides endpoint security, patch management and data control for enterprises, as well as consumer antivirus and privacy products for individuals and families.

🏢
Panda Adaptive Defense 360
Enterprise EDR combining traditional antivirus with advanced threat hunting, 100% process attestation and automated remediation for businesses.
EnterpriseEDRThreat Hunting
🔧
Patch Management
Automated discovery and deployment of OS and third-party patches across your entire device fleet, reducing your attack surface significantly.
EnterprisePatchAutomation
👨‍👩‍👧
Panda Dome, Consumer
Consumer antivirus, VPN, password manager and family protection suite. Available in Essential, Advanced, Complete and Premium tiers for individuals and families.
ConsumerAntivirusVPNFamily
NAKIVO BACKUP & REPLICATION
Official Reseller · Backup & Disaster Recovery

NAKIVO Backup & Replication is a fast, reliable and affordable data protection platform for virtual, physical, cloud and SaaS environments, built for businesses that can't afford downtime.

💾
VM Backup & Replication
Backup, replication and instant recovery for VMware vSphere, Microsoft Hyper-V and Nutanix AHV virtual machines with near-zero RTO.
VMwareHyper-VInstant Recovery
☁️
Microsoft 365 Backup
Protect Exchange Online, SharePoint, OneDrive and Teams data with automated backups, granular recovery and immutable storage options.
M365ExchangeSharePointTeams
🖥️
Physical & Cloud Backup
Backup for Windows and Linux physical servers, AWS EC2 and Wasabi cloud workloads, all managed from a single NAKIVO web interface.
PhysicalAWSLinuxWindows Server
Need help choosing the right product?
We assess your needs and recommend the right licence, no upselling, just the right fit.

The team behind System:Logic

Our engineers come from senior IT roles across enterprise, financial, and regulated environments. That depth of experience is now available to your business, without the enterprise price tag.

🏛️
IT Director
Leading Industry Organisation
  • Led full IT department: infrastructure, cybersecurity & digital transformation
  • Developed and enforced IT policies aligned with ISO 27001
  • Managed vendor relationships and strategic projects
  • Ensured GDPR & data protection compliance across the organisation
ISO 27001IT StrategyComplianceDigital Transformation
🖥️
Systems Support Engineer
Enterprise Environment
  • Full Active Directory, DHCP, DNS & Microsoft 365 administration
  • On-premises & Exchange Online mailbox management and migration
  • Backup & redundancy via Veritas Backup Exec
  • VMware ESXi, ManageEngine UEM, McAfee ePO & SentinelOne AI EDR
  • Patch management, OS imaging & endpoint privilege management
  • ISO 27001 & eIDAS regulation audit support
Active DirectoryExchangeVMware ESXiSentinelOne EDRManageEngineVeritas Backup
📶
Network Engineer
Multi-Sector IT Environment
  • LAN/WAN design, deployment and ongoing management across multiple sites
  • Router, switch and wireless access point configuration and troubleshooting
  • VLAN segmentation, subnetting and firewall rule management
  • VPN setup and remote access solutions for distributed teams
  • Working knowledge of network security practices: perimeter controls, access policies and threat mitigation
LAN / WANVLANsFirewall RulesVPNNetwork SecurityWireless
🛡️
Security Operations (SOC) Analyst
Managed Security Environment
  • Monitoring and triaging security alerts across endpoint, network and cloud platforms
  • Incident detection, analysis and escalation in line with response playbooks
  • Threat hunting using SIEM tools and log analysis to identify suspicious behaviour
  • Vulnerability assessment and coordination of remediation with technical teams
  • Security awareness support and reporting to management stakeholders
SOC OperationsSIEMIncident ResponseThreat HuntingVulnerability Management
🏦
Operations Analyst II
Enterprise Operations Environment
  • Live monitoring of client SLAs across enterprise platforms
  • Batch processing oversight across Production, UAT, PreProd & DR
  • Server maintenance, deployment & regional environment management
  • Escalation and resolution of client-impacting technical issues
SLA ManagementBatch ProcessingDR & FailoverEnterprise Operations
📊
Operations Analyst II
Enterprise Operations Environment
  • Monitoring and ensuring timely delivery of client SLA & non-SLA transmissions
  • Batch processing oversight across all platforms for Production & Verification schedules
  • Maintenance, update and deployment of client servers across QA, UAT, PreProd, Migration, Production, DR
  • Technical assistance during client-impacting issues
SLA ManagementBatch ProcessingDR & FailoverQA / UATServer Deployment
🔧
Field Engineer
On-Site IT & Infrastructure
  • On-site installation and termination of Cat5e / Cat6 / Cat6A structured cabling
  • RJ45 crimping, patch panel termination & cable testing/certification
  • Network cabinet & rack installation, cable management & labelling
  • Switch, router & access point mounting and configuration
  • Server room builds including power, cooling & structured cabling
Structured CablingRJ45Cat6 / Cat6ARack InstallationNetwork CabinetsCable Testing
🏅Microsoft Certified
🔒ISO 27001 Experience
🛡️SOC Operations
📶Network Engineering
☁️Azure & M365 Expert
🖥️VMware ESXi
🔧Field Engineering

Book your free 20-minute call

Tell us a little about your business and we'll get back to you within 2 hours, in plain English.

Or email us directly: hello@systemlogic.com.cy