Outsourced IT Department

Your Outsourced
IT Department

Without the Cost of a Full-Time IT Employee

Professional remote and on-site IT support for small businesses. Get enterprise-level IT expertise exactly when you need it, at a fraction of the cost of employing a dedicated IT professional.

System:Logic, Live Status
Network
Optimal
Endpoints
Secured
Servers
Healthy
Support
Active
Trusted Partners & Certifications
WG
WatchGuard
Official Reseller
PS
Panda Security
Official Reseller
NK
NAKIVO
Official Reseller
M365
Microsoft 365
Certified Partner
NIS2
NIS2 Compliant
EU Directive
GDPR
GDPR Ready
EU Compliant
// Service Architecture

Enterprise-grade IT services,
scaled for your business

From day-to-day helpdesk to cybersecurity, cloud management, website development and DNS hosting, everything a full IT department would handle, without the overhead.

STATUS: All Active
Core
L1 & L2 Helpdesk
Active
Password resets, software issues, email problems, hardware faults, peripheral support & general user queries.
Microsoft
Microsoft 365 / O365
Active
Full M365 administration: licensing, user management, policies, compliance, security defaults & tenant configuration.
Microsoft
Exchange (On-Prem / Hybrid / Cloud)
Active
Exchange Server on-premises, hybrid deployments, or full migration to Exchange Online. Mailbox management, routing & certificates.
Microsoft
Microsoft Teams
Active
Teams setup, governance, calling plans, direct routing, channel policies, guest access & Teams Phone configuration.
Microsoft
SharePoint
Active
SharePoint Online sites, intranet design, document libraries, permissions, OneDrive integration & migration from file servers.
Microsoft
Office Apps & Licensing
Active
Word, Excel, PowerPoint, Outlook, OneNote, installation, activation, troubleshooting & licence optimisation.
Identity
Active Directory
Active
On-prem AD, Azure AD / Entra ID, group policies, OU structure, user provisioning, hybrid identity & SSO.
Infra
File Servers
Active
Windows file server setup, DFS namespaces, NTFS permissions, quota management & migration to SharePoint/OneDrive.
Infra
Server Build & Deployment
Active
Physical and virtual server builds, Windows Server deployment, roles & features, Hyper-V, and full documentation.
Cloud
Cloud Migration
Active
Full migration planning & execution, on-prem to Azure, M365, hybrid setups. Mailbox, file, and identity migrations.
Cloud
Hybrid Environments
Active
Design and management of hybrid cloud/on-prem environments, Azure AD Connect, hybrid Exchange, and co-management.
Network
Networking
Active
LAN/WAN setup, managed switches, VLANs, WiFi deployment, VPN configuration & ongoing monitoring.
Security
Cybersecurity
Active
Endpoint protection, MFA, Conditional Access, Defender for Business, patch management & security audits.
Physical
Structured Cabling
Active
Cat6/Cat6A cabling, patch panels, rack installation, cable management & network documentation.
Periph
Printer & Device Support
Active
Printer setup, driver management, print server configuration, scanner integration & peripheral troubleshooting.
Backup
Backup & Disaster Recovery
Active
Automated local & cloud backups, tested recovery plans, Azure Backup, Veeam & Microsoft 365 backup solutions.
Web
Website Design & Development
Active
Professional business websites, responsive design, fast loading, SEO-ready. From landing pages to full multi-page sites tailored to your brand.
Web
Website Hosting & Management
Active
Reliable managed hosting with SSL, automatic updates, uptime monitoring, regular backups and performance optimisation. We handle it so you don't have to.
DNS
DNS & Domain Management
Active
Full DNS management, domain registration, renewals, record configuration (A, MX, TXT, CNAME), email routing and DNS security (DNSSEC, SPF, DMARC).

A full IT department at a fraction of the cost

Instead of hiring a full-time IT employee, get access to an experienced IT professional whenever you need support.

YOUR TEAM SIZE10 employees
FULL-TIME HIRE
€3,500
/month (1 IT staff · incl. tax & benefits)
  • Salary + employer contributions
  • Social insurance
  • Holiday & sick pay
  • Training & equipment
  • Recruitment costs
SYSTEM:LOGIC
€400
/month (€40 per user)
  • No recruitment costs
  • No benefits overhead
  • Cancel any time
  • Team of experts
  • Scalable coverage
Estimated Monthly Savings
€3,100
Estimated Annual Savings
€37,200

Sound familiar?

Hover over any card to see how we fix it.

💸

"I can't justify a full-time IT salary."

A dedicated IT employee costs €35,000 €55,000 per year. For most small businesses, that's simply not an option.

Pay only for what you need.

Our monthly plans are a fraction of one employee's salary, and cover everything they would handle.

🔥

"Everything breaks at the worst time."

A laptop crash on deadline day. Email going down Monday morning. Tech problems cost you time and money.

We respond in under 15 minutes.

Remote support on call, we fix issues fast so you can get back to work without losing the day.

🔐

"I'm worried about getting hacked."

Small businesses are targeted more than ever. Without proper protection, one breach can shut you down.

Business-grade security, done for you.

We set up antivirus, firewalls, password management, and backups, and keep them updated automatically.

😤

"My team wastes hours on tech problems."

Every time someone can't connect to the printer or reset their password, it pulls focus from real work.

We handle the small stuff too.

Your team calls or messages us directly. We sort it, quickly, so they get on with their day.

🤷

"I don't know what tools to use."

Cloud storage, collaboration tools, email platforms, the options are overwhelming and the stakes feel high.

We recommend only what you actually need.

No upselling. We assess your workflow, point you to the right tools, and set them up for you.

🤝

"I've had bad experiences with IT companies."

Jargon-heavy invoices. Not showing up. Charging for things you didn't understand. It's all too common.

Plain English. Transparent pricing. Real people.

We explain everything clearly, charge what we quote, and you'll have a named contact, not a ticket number.

📉

"We lost data and had no backup."

A ransomware attack, accidental deletion, or hardware failure, and everything was gone. No recovery plan existed.

Automated backups with tested recovery.

We set up local and cloud backups that run automatically, and we test recovery so you know it works when it matters.

🌐

"Moving to the cloud feels overwhelming."

Everyone says you should migrate, but it's unclear what that means, what it costs, or whether it's right for your business.

We plan and handle the migration for you.

We assess your setup, recommend the right approach, on-prem, hybrid, or fully cloud, and manage the migration end to end.

🖥️

"I need a website but don't know where to start."

Choosing a developer, a hosting provider, a domain registrar, it's a lot to figure out when you just want something that works and looks professional.

We build it, host it and manage it for you.

One partner for your website, hosting, domain and DNS. We design, deploy and keep it running so you can focus on your business.

↑ Hover any card to see the solution

Up and running in 48 hours

No long onboarding. No complex contracts. Here's how it works.

1

Free discovery call

We learn about your business, team size, and current setup, and tell you exactly what you need (and what you don't).

2

Simple proposal

You get a clear quote with no jargon. One flat monthly fee. You decide if it's right, zero pressure.

3

Onboarding & setup

We remotely assess your setup, identify gaps, and get everything configured, usually within 48 hours.

4

Ongoing support

Your team has a direct line to us. We monitor, maintain, and improve your IT so you never have to think about it.

Simple pricing that fits your actual setup

Pay per user, add what you need. No hidden fees, no long-term contracts, cancel any time.

Solo / Freelancer
Starter
€40/mo
1 user · 1 device · remote only

One person, one device, no fuss. Everything you need to stay up and running.

  • Remote helpdesk Mon Fri 9 18
  • Response within 15 minutes
  • 1 device covered
  • Microsoft 365 / Google Workspace
  • Email, security & cloud storage
  • No on-site visits
  • No server support
Growing Business
Professional
€40/user/mo
6 10 users · up to 15 devices · 2 on-site/mo

More users, more infrastructure. Multiple servers, extended hours and a dedicated manager included.

  • ✦ Everything in Business
  • Extended hours Mon Sat 8 20
  • Dedicated account manager
  • Emergency out-of-hours support
  • Teams, SharePoint & firewall management
  • Advanced EDR & VPN management
  • 2 on-site visits per month
  • Up to 3 servers or NAS supported
  • €45/mo per server (monthly billing)
Enterprise
Custom
Tailored pricing
10+ users · fully managed

We become your dedicated IT department, unlimited devices, unlimited servers, one fixed monthly price.

  • ✦ Everything in Professional
  • Fully managed IT department
  • Custom SLA & response times
  • Multi-site support
  • Unlimited devices & servers
  • IT roadmap & strategic planning
  • 24/7 emergency option
  • Unlimited servers, included in price
  • No per-server charges
🗄️ Server & NAS pricing, built into your plan
Business plan
Supports up to 1 server or NAS (Domain Controller, file server, NAS, etc.)
€50/mo per server · €45/mo on annual billing
Professional plan
Supports up to 3 servers or NAS devices with full monitoring and management
€45/mo per server · €40/mo on annual billing
Enterprise plan
Unlimited servers and NAS devices, all included in your custom fixed monthly price
Included, no per-server charges
Example: 4 users, 5 PCs, 5 printers, 1 server on Business = 4×€40 + €50 (server) = €210/month vs €3,500+/month for an in-house IT hire.
💬Not sure what you need? Book a free 20-minute call → We'll work out the exact cost for your setup with no obligation.

Tools for your business

Free IT tools built for business owners and IT teams. No account needed, no data stored, everything runs in your browser.

Password Generator
Check if your password is strong enough or generate a NIS2-compliant password instantly. Strength scoring follows NIST 800-63B and OWASP guidelines.
NIS2 Compliant NIST 800-63B Browser-only
DNS Lookup
Query live DNS records for any domain, A, AAAA, MX, TXT, CNAME, NS, SOA and more. Powered by Cloudflare DNS over HTTPS.
A / MX / TXT / CNAME Live Results Cloudflare DoH
SSL Certificate Checker
Check CAA records, DANE/TLSA pinning, DNS resolution and nameservers for any domain. Includes direct links to SSL Labs full certificate analysis.
CAA Records DANE / TLSA SSL Labs Link
Email Security Checker
Check your domain's SPF, DMARC and DKIM records with plain-English analysis. Instantly see if your email domain can be spoofed.
SPF DMARC DKIM MX Records
Open Port Checker
Test whether common ports are open or closed on any host. Useful for diagnosing firewall rules, verifying service availability and troubleshooting connectivity.
Web / Mail / Remote Custom Ports Firewall Diagnostics
🛡️ All tools run entirely in your browser. No data is sent to our servers, no accounts required and nothing is stored or logged.

Products & Solutions

As an authorised reseller we supply, licence and implement enterprise-grade security and backup solutions for businesses of all sizes. Need advice on the right product? We'll help you choose and get it deployed.

WATCH GUARD
Official Reseller

WatchGuard delivers unified security solutions purpose-built for SMEs, from next-gen firewalls to identity protection, endpoint security and email filtering. All managed through a single cloud platform.

Firebox / Firewall
Next-generation firewalls with UTM, IPS, antivirus, application control, web filtering and VPN in one appliance. Available as physical, virtual or cloud.
NGFWUTMVPNWeb Filter
EPDR / Endpoint Security
AI-powered endpoint detection and response (EDR) with 100% classification of all running processes. Stops zero-day threats and ransomware on desktops, laptops and servers.
EDRAI DetectionRansomwareZero-Day
AuthPoint, MFA
Cloud-based multi-factor authentication protecting remote access, cloud apps and on-prem systems. Easy mobile push approval, no tokens required.
MFACloudSSOZero Trust
Email Protection
Advanced email security that blocks phishing, malware, spam and Business Email Compromise (BEC) before it reaches your inbox.
Anti-PhishingBECSpam Filter
ThreatSync (XDR)
Extended detection and response, correlates signals from firewall, endpoint and identity to automatically respond to threats across your environment.
XDRCorrelationAuto-Response
WatchGuard Wi-Fi
Secure, cloud-managed wireless access points with built-in WIPS intrusion prevention. Managed from the same WatchGuard Cloud platform as your firewall.
Wi-Fi 6WIPSCloud Managed
PANDA SECURITY
Official Reseller · Enterprise & Consumer

Panda (a WatchGuard company) provides endpoint security, patch management and data control for enterprises, as well as consumer antivirus and privacy products for individuals and families.

Panda Adaptive Defense 360
Enterprise EDR combining traditional antivirus with advanced threat hunting, 100% process attestation and automated remediation for businesses.
EnterpriseEDRThreat Hunting
Patch Management
Automated discovery and deployment of OS and third-party patches across your entire device fleet, reducing your attack surface significantly.
EnterprisePatchAutomation
Panda Dome, Consumer
Consumer antivirus, VPN, password manager and family protection suite. Available in Essential, Advanced, Complete and Premium tiers for individuals and families.
ConsumerAntivirusVPNFamily
NAKIVO BACKUP & REPLICATION
Official Reseller · Backup & Disaster Recovery

NAKIVO Backup & Replication is a fast, reliable and affordable data protection platform for virtual, physical, cloud and SaaS environments, built for businesses that can't afford downtime.

VM Backup & Replication
Backup, replication and instant recovery for VMware vSphere, Microsoft Hyper-V and Nutanix AHV virtual machines with near-zero RTO.
VMwareHyper-VInstant Recovery
Microsoft 365 Backup
Protect Exchange Online, SharePoint, OneDrive and Teams data with automated backups, granular recovery and immutable storage options.
M365ExchangeSharePointTeams
Physical & Cloud Backup
Backup for Windows and Linux physical servers, AWS EC2 and Wasabi cloud workloads, all managed from a single NAKIVO web interface.
PhysicalAWSLinuxWindows Server
Need help choosing the right product?
We assess your needs and recommend the right licence, no upselling, just the right fit.

The team behind System:Logic

A dedicated team of certified engineers and specialists handling every aspect of your IT from day-to-day support to security, infrastructure and the web.

IT Director
Strategy & Leadership

Oversees all client engagements, technology strategy and service quality. Ensures every solution aligns with your business goals and compliance requirements.

IT StrategyISO 27001GDPRVendor Management
Systems Support Engineer
Infrastructure & Microsoft 365

Your go-to for day-to-day IT support, Microsoft 365 administration, Active Directory, email management and endpoint security. Keeps your systems running smoothly.

Microsoft 365Active DirectoryExchangeVMwareEDR
Network Engineer
Networking & Connectivity

Designs, deploys and manages your network infrastructure LANs, WANs, firewalls, VPNs and wireless. Ensures fast, reliable and secure connectivity across your office.

LAN / WANFirewallVPNVLANsWireless
SOC Analyst
Cybersecurity & Threat Response

Monitors your environment around the clock for threats. Handles incident detection, SIEM analysis, vulnerability assessments and security awareness across your business.

SOCSIEMIncident ResponseThreat Hunting
Operations Engineers
Server & Infrastructure Operations

Manage your servers, backups, DR environments and business-critical systems. Ensure your infrastructure is healthy, up-to-date and recoverable when it matters most.

Server ManagementBackup & DRSLA MonitoringNAS
Field Engineer
On-Site & Physical Infrastructure

Handles all on-site work structured cabling, rack builds, hardware installation, network cabinet setup and physical infrastructure. Gets your office wired and ready.

Structured CablingCat6 / Cat6ARack BuildsOn-Site Support
Microsoft Certified
ISO 27001 Experience
SOC Operations
Network Engineering
Azure & M365 Expert
VMware ESXi
Field Engineering

Book your free 20-minute call

Tell us a little about your business and we'll get back to you within 2 hours, in plain English.

Or email us directly: hello@systemlogic.com.cy